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Senior / Support Executive (Financial Services) – Urdu/Hindi/Indonesian Speaker

  • Kuala Lumpur

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Are you interested in financial technology?

Here’s an awesome opportunity for a tech-savvy like you. As a Regional Hub based in Malaysia, you will be serving clients around the globe. We would like to invite talents who are people-oriented and have passion in providing value-added services to customers.

Responsibilities:

  • Respond to incoming customers’ calls, live chats, or emails.
  • Responsible for handling customers’ enquiries and complaints professionally.
  • Understand the company’s products and introduce to customers.
  • Conduct market research to identify selling possibilities and evaluate customer needs.
  • Handle accurate documentation and collect feedbacks / recommendations from customers.
  • Ensuring excellent service is delivered to customers.

Requirements:

  • Possess at least a Diploma in any field.
  • At least 1 year of working experience in Customer Service or Finance related fields.
  • Must be proficient in either English or Mandarin.
  • Proficient in one of the languages (Urdu, Hindi, Indonesian, Burmese, Portuguese, Spanish, Japanese, Thai) is a MUST.
  • Experience in trading / investment / finance / forex will be an added advantage.
  • Willing to work flexibly and shift arrangement.
  • Spouse visa holder is preferred. Locals and foreign nationals with specific language proficiency are also welcome to apply.

Interested in joining our team and explore your talents in different parts of the world? Worry not, a work visa will be provided by Doo Group too, if applicable.

Please send in your resume, and personal as well as professional certificates, along with your job application to our HR mailbox: [email protected]

We will contact you soon if the requirements are met.