Customer Service (Global Financial Services)

  • Indonesia

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Job Responsibilities:

  • Respond to incoming customers’ calls, live chats, or emails. 
  • Responsible for handling customers’ enquiries and complaints professionally.
  • Conduct market research, data collection and data analysis.
  • Perform system testing.
  • Organize front-end requirements and follow up with respective departments.
  • Check and update SOP. 
  • Summarize and update the business information.

Job Requirements:

  • Possess at least a Diploma in any field.
  • At least 1 year of working experience in Customer Service or Finance related fields are preferred.
  • Good command in BOTH English and Indonesian.
  • Experience in trading / investment / finance / forex will be an added advantage.
  • Willing to work flexibly and shift arrangement.

Interested in joining our team and explore your talents in different parts of the world? Worry not, a work visa will be provided by Doo Group too, if applicable.

Please send in your resume, and personal as well as professional certificates, along with your job application to our HR mailbox: [email protected]

We will contact you soon if the requirements are met.