Responsibilities and Duties:

• Perform timely workstation hardware and software upgrades/maintenance as required.
• Provide prompt and efficient onsite/remote technical support to company users.
• Contribute knowledge base to provide users with simple and clear guidance.
• Part of internal IT projects, in charge of onboarding/offboarding of all IT projects and end-user computing services.
• Liaise with service providers and vendors.
• Convey issues clearly to next-level engineers or teams.
• Provide user training as and when required.

Requirements

• Open for Fresh Graduated
• Possess at least a Bachelor’s Degree in Information Technology and/or other related courses
• Proficient in English and Mandarin (reading, speaking, and writing)
• Additional languages Cantonese, Thai, and Korean will be advantages.
• Be willing to work on shift/standby during the weekend (when required)
• Good understanding of computer hardware and software, networking, and office eqiuipments.
• Good knowledge of Microsoft products, e.g, Windows, Microsoft 365, Word, Excel, PowerPoint.
• Good interpersonal, communication, and professional interfacing abilities with a variety of users within the company.
• Strong sense of responsibility, and well time management abilities.

Why join us?

• 13th month salary + performance bonus.
• Up to 16% EPF contribution.
• Medical, dental & optical coverage.
• Best employee award.
• Team building activities.
• Festive seasons & birthday celebration.
• Free-flow snacks and drinks.
• Rewarding career development with regional exposure.
• Friendly & energetic working environment.