Job Description:

• Oversee and manage operational cases at the 1st level including follow up case status to ensure on timely closure.
• Responsible for the daily reconciliation between existing PSPs and platforms (Transactions Report and Settlement Report); required meticulously reviewing
• Responsible in managing the relationship with Payment service providers (PSPs) Opening and maintaining the communications with EMI Banks and existing PSPs
• Continuously evaluate and improve operational systems to enhance efficiency and effectiveness
• Ad-Hoc Project – undertake additional assignments and projects as delegated by superiors from time to time.

Requirements:

• Bachelor’s degree in business administration, finance & accounting math, statistics, computer science, business or another quantitative field.
• Risk awareness – able to demonstrate understanding of risk control principles, have certain awareness of risk control, critical thinking, information security and corresponding escalation on cases as when required.
• Adaptability – A fast learner, able to adapt to rapidly developing and changing working environment, with strong team work and communication skills, must possess a clear mindset and tendency for innovation.
• Familiar and with knowledge of fund accounting practices is considered as an advantage
• Good organisation skills, with capability to prioritise workloads effectively and meet tight deadlines.