Senior / Payment Operations Officer

  • Kuala Lumpur

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  • Reviewing payment requests from businesses to ensure that they comply with policies and procedures.
  • Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
  • Reviewing account activity to determine whether any fraudulent activity has occurred.
  • Processing checks, money orders, credit card payments, wire transfers, and other forms of payment
  • Coordinating with banks, auditors, and other parties involved in the payment process.
  • Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.
  • Processing and settlement to merchant partners and treasury management services
  • Management of receive settlement from merchant partners.
  • Oversight and ongoing development of key operational processes and procedures from beginning of project to implementation of project – specifically for payment operations.
  • Finance incident management – for any settlement issues and dispute – including investigating, mitigating, recovery and escalation.
  • Assist in finance related matters such as preparation of journal and month end closing for finance reporting team.
  • Ensuring company operates in accordance with regulatory requirement as adopted and mandated by business.
  • Any ad-hoc tasks assigned by superior.


  • Bachelor’s degree in business administration, finance & accounting or related fields.
  • Minimum 2 year(s) of working experience in Finance Operation of Finance or Banking Institute (preferable in cash management or product development experience or payment agent / merchant business)
  • Strong analytical skills; Good in problem solving.
  • Strong communication skills.
  • Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
  • Proficiency with Microsoft Office.
  • Independent and always have the hunger to work and learn.
  • Able to work in a fluid and sometimes ambiguous environment; capable of adjusting and adapting based on new information and developments; open to change.
  • Hand on and perform day to day operations.
  • Proficient in BOTH written and spoken Mandarin and English

Why Join Us?

  • 13th month salary + performance bonus
  • Up to 16% EPF contribution
  • Medical, dental & optical coverage
  • Best employee award
  • Team building activities
  • Festive seasons & birthday celebration
  • Free-flow snacks and drinks
  • Rewarding career development with regional exposure
  • Friendly & energetic working environment

Interested in joining our team and explore your talents in different parts of the world? Worry not, a work visa will be provided by Doo Prime too, if applicable.

Please send in your resume, and personal as well as professional certificates, along with your job application to our HR mailbox: [email protected]

We will contact you soon if the requirements are met.