We are seeking a proactive, detail-oriented, and highly organized Sales Operations Specialist to support our global sales organization for an upcoming project. This role is essential in maintaining seamless daily operations, fostering effective collaboration across departments, and executing sales strategies efficiently. The successful candidate will work closely with the global CEO, Sales Directors, international sales teams, and internal backend units to enhance operational performance and contribute to business growth.

Key Responsibilities

• Provide comprehensive day-to-day operational support to the global sales team, ensuring prompt resolution of inquiries and operational challenges.
• Facilitate effective coordination and follow-up among departments to ensure the smooth functioning of sales processes.
• Identify gaps, inefficiencies, and potential risks within existing sales workflows; propose and implement actionable improvements.
• Assist in the preparation of sales reports, forecasts, and performance metrics to inform strategic decision-making.
• Support the onboarding and training of new sales team members regarding operational procedures and tools.
• Maintain accurate records of sales activities, customer interactions, and transaction data in compliance with company policies.
• Collaborate with IT and backend teams to optimize CRM systems and other sales-related tools for better usability and efficiency.
• Monitor compliance with internal policies and external regulations relevant to sales operations.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in sales operations or a similar role within a global or fast-paced environment.
• Strong organizational skills with exceptional attention to detail.
• Excellent communication skills in English; proficiency in additional languages is a plus.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with CRM platforms such as Salesforce or HubSpot.
• Ability to analyze data effectively and generate insightful reports.
• Demonstrated problem-solving skills with a proactive approach to process improvement.

Application Process

Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience and motivation for applying.

This job description aims to outline the primary duties and qualifications required for the role but is not exhaustive.