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Foreign Language Customer Service (Financial Services)
- Kuala Lumpur
Join Doo Group – Explore α Better Future
Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!
Looking for a New Challenge? Join Us as We Expand Globally!
As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth.
DOO you have what it takes?
What you’ll be working on:
- Respond to incoming customers’ calls, live chats, or emails.
- Responsible for handling customers’ enquiries and complaints professionally.
- Understand the company’s products and introduce to customers.
- Conduct market research to identify selling possibilities and evaluate customer needs.
- Handle accurate documentation and collect feedbacks / recommendations from customers.
- Ensuring excellent service is delivered to customers.
What we’re looking for:
- Possess at least a Diploma in any field.
- At least 1 year of working experience in Customer Service or Finance related fields is preferred.
- High proficiency in English language.
- Proficient in one of the languages (French, Burmese, Indonesian, Portuguese, Spanish, Japanese, Thai, Filipino or etc) is a MUST.
- Experience in trading / investment / finance / forex will be an added advantage.
- Willing to work flexibly and shift arrangement.
- Spouse visa holder is preferred. Locals and foreign nationals with specific language proficiency are also welcome to apply.
What we offer/What’s in it for you:
- Seeking to expand your regional work experience? Work alongside industry-leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth.
- We value your wellbeing – You’ll find it here along with our comprehensive medical, dental, optical, and wellness benefits.
- We appreciate your contributions with a 13th-month salary and performance bonus.
- We reward our best employees with quarterly employee recognition awards in USD.
- Feeling drowsy after lunch? Take advantage of our smart pantry access and weekly tea break/lucky draw.
Life as DOOers
At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOO, you’ll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.
Unlock your potential with Doo Group. Apply now and step into a role where your impact is celebrated!
Discover your potential with Doo Group. Apply now and be part of our success story!
#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDoo
Interested in joining our team and explore your talents in different parts of the world? Worry not, a work visa will be provided by Doo Group too, if applicable.
Please send in your resume, and personal as well as professional certificates, along with your job application to our HR mailbox: [email protected]
We will contact you soon if the requirements are met.